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Last Updated: July 5, 2026
Welcome to Trustinfinity Healthcare (“we,” “our,” or “us”). We operate the website https://trustinfinityhealthcare.com/ and its corresponding mobile application published on the Google Play Store.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it, especially regarding our mobile application environment.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the App/Website, express an interest in obtaining information about us or our services, or when you contact us.
- Personal Data: Name, email address, phone number, billing/shipping address, and account passwords.
- Device and App Usage Data: When you access our app via a WebView interface, we may automatically collect certain information such as your device’s IP address, operating system, browser type, and device identifiers.
- Third-Party Integrations: If you utilize features like native WhatsApp messaging buttons, certain metadata required to initiate the secure external connection may be processed by your device.
2. How We Use Your Information
We use personal information collected via our App/Website for a variety of business purposes, including to:
- Facilitate account creation and the logon process.
- Fulfill and manage your orders, payments, and healthcare service inquiries.
- Send administrative information, terms, conditions, and policy changes to you.
- Protect our services and respond to legal requests or prevent harm.
3. WebView and External Application Links
Our mobile application functions as a secure WebView environment displaying our official website content.
- Native Redirection: The app may contain links to external native applications (such as WhatsApp) to facilitate direct communications. Once you leave the WebView to open an external app, your interactions are governed by that specific application’s privacy policy.
4. Google Play Store Account Deletion Policy
In strict compliance with Google Play’s User Data Policy, we provide users with full control over their account data.
- In-App Deletion: You can request the permanent deletion of your account at any time. For details, read this: Account Delete
- Web-Based Deletion: If you have uninstalled the application or wish to request data deletion via a web browser, you can fill out our dedicated secure request form directly at: https://trustinfinityhealthcare.com/delete-account.
- Data Purge Details: Upon receiving a verified account deletion request, all associated personal data, profile history, and transactional identifiers will be permanently and securely wiped from our primary databases within 7 business days, except where retention is strictly required by applicable financial or healthcare laws.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal information to and from our App is at your own risk.
6. Your Privacy Rights
Depending on your geographical location, you may have specific rights regarding your personal data, including:
- The right to request access and obtain a copy of your personal information.
- The right to request rectification or erasure of your data.
- The right to withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Updates to This Policy
We may update this privacy policy from time to time to remain compliant with evolving legal regulations and app store platform policies. The updated version will be indicated by an updated “Last Updated” date at the top of this page.
8. Medical Disclaimer
This application is intended solely for browsing and purchasing healthcare products and medical equipment. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using any medical product or making healthcare decisions.
9. Contact Us
If you have questions or comments about this policy, you may contact us by email or phone:
Phone: +91-9395959121
Website: https://trustinfinityhealthcare.com/c