Delete Account & Data Deletion Policy

At Trust Infinity Healthcare, we respect your privacy and your right to control your personal information. This policy explains how you can request the deletion of your account and associated personal data.

Your Right to Delete Your Account

You have the right to request the permanent deletion of your Trust Infinity Healthcare account at any time.

Once your request has been verified and approved, your account will be permanently deactivated, and eligible personal data will be deleted in accordance with applicable laws and our data retention policies.

How to Request Account Deletion

You can request account deletion using one of the following methods:

Submit a deletion request through our Contact Us page or customer support.

Please include the following information to help us verify your identity:

• Full Name
• Registered Email Address

What Data Will Be Deleted

After your request is processed, we will delete or anonymize, where applicable:

• Account profile information
• Personal identification information
• Contact information
• Uploaded documents and files
• User preferences
• Other personal data associated with your account

Data That May Be Retained

Certain information may be retained for a limited period if required to:

• Comply with applicable laws and regulations.
• Prevent fraud or misuse.
• Resolve disputes.
• Enforce our legal rights and agreements.
• Maintain financial or audit records where legally required.

Any retained information will be securely stored and protected until it can be safely deleted.

Processing Time

We aim to process verified account deletion requests within 30 business days. In some cases, additional time may be required due to legal or technical reasons.

Effect of Account Deletion

Once your account has been deleted:

• You will no longer be able to sign in using the deleted account.
• Your personal data will no longer be accessible, except where retention is required by law.
• Some information may remain in secure backups for a limited period before being permanently removed.

Verification

To protect your privacy and prevent unauthorized deletion requests, we may ask you to verify your identity before processing your request.

Changes to This Policy

We may update this Delete Account & Data Deletion Policy from time to time. Any changes will be published on this page with an updated Effective Date.

Contact Us

If you have any questions regarding account deletion or personal data removal, please contact Trust Infinity Healthcare through our official Contact Us page or customer support channels